The ________ Includes Any Element of an Organization That a Customer

question 38

Multiple Choice

The ________ includes any element of an organization that a customer experiences.

• A) human resource
• B) organizational culture
• C) service environment
• D) service recovery

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Definitions:

Identity-Based Theorists

Philosophers or theoreticians who focus on how aspects of identity (such as race, gender, and culture) influence ethical and moral considerations.

Universal Moral Concepts

Fundamental ethical principles considered to be applicable and binding across different cultures and societies.

Reject

To refuse to accept, submit to, believe, or make use of something or someone.

Legally Meaningful

Pertains to actions or documents that have significant implications or are recognized under law.