Scott, a Buyer for a Medium-Sized Company, Is Assessing the Value

question 12

Multiple Choice

Scott, a buyer for a medium-sized company, is assessing the value of competing software products for use in his firm. Which of the following would not be a customer benefit considered in his determination of this product's value?

• A) Speed of delivery
• B) Ease of installation
• C) Availability of technical support
• D) Availability of training assistance
• E) Monetary price

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Definitions:

Organizational Goals

The strategic objectives set by an organization, aimed at guiding and motivating its members towards collective achievements.

Second-wealthiest

Referring to the individual or entity ranked immediately after the wealthiest in terms of total wealth or assets.

Income

Income earned regularly from work or investments.

Relational Architecture

The design and structure of relationships within an organization, including how communication and interaction are facilitated.