What Are the Three Primary Ways That Marketers Deliver Services

question 53

Multiple Choice

What are the three primary ways that marketers deliver services?

• A) Over the phone, online, or in-person
• B) Continuously, periodically, or on demand
• C) At the customer's home, in-person, or by telecommunications
• D) Through service centers, delivery vehicles, or the mail
• E) Service facilities, customer's home, or from a distance

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Definitions:

Defined Benefit Plans

Pension plans that promise a specified retirement benefit amount, which is determined by factors such as salary history and duration of employment.

Interest Cost Component

The portion of pension expense that represents the increase in the projected benefit obligation due to the passage of time.

Projected Benefit Obligation

An estimate of the total amount an entity is obligated to pay in pension benefits, based on expected future salary increases.

Discount Rate

The interest rate used to discount future cash flows to present value, often used in the calculation of net present value or investment appraisals.