Scenario 15

question 69

Multiple Choice

Scenario 15.2 Use the following to answer the questions. Lands' End offers clothing and accessories for all members of the typical household. For many years, the products were sold only through catalogs. Later, they were available through the company on its Internet website. In the past few years, Lands' End has partnered with Sears to offer selected Lands' End products inside of Sears retail stores. This move by Lands' End has been criticized by some marketers because it was thought that the Lands' End products were superior in quality to those that are available in Sears stores. Additionally, the products available in Sears stores include Craftsman tools, lawn care equipment, and household appliances, which are not Lands' End types of product lines. This may create mixed messages about Lands' End to prospective customers. Refer to Scenario 15.2. When Lands' End sells its products through a catalog or the Internet, it is most likely a(an) ____, selling through ____.

• A) off-price retailer; direct marketing
• B) mass merchandiser; retail outlets
• C) retailer; direct marketing
• D) specialty retailer; retail outlets
• E) category killer; direct marketing

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Definitions:

Guardian Life

is a large American life insurance company, providing various insurance products and financial services.

Women-Owned Businesses

Businesses that are at least 51% owned, controlled, and operated by one or more women.

Past Decades

Refers to the previous ten-year periods, looking backward from the current date, emphasizing historical trends or changes.

Human Resources

The department within an organization that manages employee relations, recruitment, training, and compensation.