A Service Blueprint Contains Which of the Following Elements

question 82

Multiple Choice

A service blueprint contains which of the following elements

• A) influence and physical evidence.
• B) customer actions.
• C) support processes.
• D) all of the above.

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Definitions:

Expected Inflation

The anticipated rate at which the general level of prices for goods and services will rise over a period.

High Inflation

A situation where there is a sustained, rapid increase in the general price level of goods and services in an economy over a period, eroding purchasing power.

High Unemployment

A condition where a large portion of the workforce is not employed, indicating a distressed economy.

Phillips Curve

An economic concept that depicts an inverse relationship between the rate of unemployment and the rate of inflation in an economy.