When Consumers Are Unhappy with a Product, They Boycott the Product

question 66

Multiple Choice

When consumers are unhappy with a product, they boycott the product and/or store and express dissatisfaction to friends. This is called a ________ response.

• A) private
• B) third-party
• C) voice
• D) public

Recognize the predictive value of early cognitive measures on later intelligence.

Identify strategies for promoting language learning in infants.

Understand the relationship between cognitive skills and adaptive behavior in infants.

Understand the connection between risk-taking behaviors and the development of the adolescent brain.

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Definitions:

Net Profits

The financial gain attained by a business after subtracting all operating expenses, interest, taxes, and any other necessary expenditures from its total revenue.

Fringe Benefits

Fringe benefits are additional advantages or compensations provided to employees on top of their regular salary, such as health insurance, paid vacations, and retirement plans.

Employee Assistance Programs

Employee Assistance Programs are workplace initiatives designed to help employees deal with personal problems that might adversely impact their work performance, health, and well-being.

Stock Ownership Plans

are programs that allow employees to purchase or receive shares in the company they work for, promoting investment in the business.