What Is the Most Common Consumer Complaint, According to the Federal

question 31

Multiple Choice

What is the most common consumer complaint, according to the Federal Trade Commission? It accounts for almost 20 percent of all problems consumers report. It is ________.

• A) deceptive advertising
• B) poor product quality
• C) identity theft
• D) lack of data privacy

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Definitions:

Software Suite

A collection of separate application programs bundled together and designed to work closely as a cohesive unit.

Application Software

Programs or group of programs designed for end-users to perform specific tasks, such as word processing, communication, or playing games.

Commercial Software

Software developed and sold for profit, typically requiring the purchase of a license for use.

Copyrighted Software

Software protected by copyright law, restricting its use, reproduction, or modification without permission.