The Employee-Performance Aspects of the Balanced Scorecard Analyze Employee Capabilities

question 21

True/False

The employee-performance aspects of the Balanced Scorecard analyze employee capabilities, satisfaction, retention, and productivity.

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Definitions:

Direction

Can refer to guidance or supervision towards achieving a goal or to the specific path that something or someone moves or is aimed toward.

Bureaucracy

A system of administration characterized by strict policies, procedures, and hierarchy, typically within governments or large organizations.

Salaried Staff

Employees who are paid a fixed amount by their employers, regardless of the hours worked, typically on an annual basis.

Written Goals

Specifically defined objectives that are documented in writing, serving as a guide to help individuals or organizations focus their efforts and measure progress.