Service Design Generally Differs from Product Design in Which of the Following

question 55

Multiple Choice

Service design generally differs from product design in which of the following ways?

• A)Service design tends to focus on tangible factors.
• B)There is less latitude in detecting and correcting errors prior to delivery.
• C)There is a lesser requirement to be aware of competitors' offerings.
• D)There is less visibility to customers.
• E)There is no difference.

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Definitions:

PiLive

Not a commonly acknowledged key term, therefore NO.

People-centered Practices

Management strategies that prioritize the well-being, development, and engagement of employees within an organization.

Pfeffer

Likely referring to Jeffrey Pfeffer, a notable business theorist known for his work on organization theory and human resource management.

Job Security

The likelihood that an individual will keep their job without the risk of becoming unemployed.