Service Design Generally Differs from Product Design in Which of the Following

question 55

Multiple Choice

Service design generally differs from product design in which of the following ways?

• A)Service design tends to focus on tangible factors.
• B)There is less latitude in detecting and correcting errors prior to delivery.
• C)There is a lesser requirement to be aware of competitors' offerings.
• D)There is less visibility to customers.
• E)There is no difference.

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Definitions:

Confidence Interval

A selection of values, garnered from statistical analysis of samples, presumed to contain the value of a cryptic population parameter.

Bootstrap Method

A statistical method that involves repeatedly sampling with replacement from a data set to estimate the sampling distribution and compute statistical accuracies.

Standard Deviation

A measure of the amount of variation or dispersion in a set of values, indicating how much the individual values differ from the mean of the values.

Resamples

The action of taking multiple sample sets from the original data, often used in bootstrap methods and other resampling techniques in statistics.