Which of the Following Is Not One of the Advantages

question 69

Multiple Choice

Which of the following is not one of the advantages of the SERVQUAL instrument?

• A) It has been shown to be valid for a number of service situations.
• B) It has been accepted as a standard.
• C) It has a standardized analysis procedure.
• D) It is more widely used that statistical quality control.
• E) It can be filled out quickly by customers and employees.

---

Definitions:

Geologic Structures

The features produced by deformation of the Earth's crust, including faults, folds, and rock layers, that reveal the history of the Earth's surface.

Temperature

A measure of the degree of heat or cold in an environment or a substance, expressed in degrees of a specified scale.

Horsts And Grabens

Landforms resulting from the stretching and fracturing of the Earth's crust, with horsts being elevated blocks and grabens being the depressed blocks between them.

Joint Sets

A set of parallel or nearly parallel joints.