Which Operations Factor Is Centred on Satisfying Customers Over Time

question 76

Multiple Choice

Which operations factor is centred on satisfying customers over time?

• A)Flexibility
• B)Facilities and equipment
• C)Choice of a joint venture
• D)Customer demand

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Definitions:

Autokinetic Effect

A visual phenomenon in which a stationary point of light in a dark room appears to move due to small involuntary eye movements.

Conforming Behavior

Actions that align with the norms, values, or expectations of a social group or society.

Group Norms

Accepted standards and expectations that are shared by a group and guide the behavior of its members.

Homogeneous Goals

Objectives that are uniform or similar in nature within a group, leading to a more cohesive and unanimous effort towards achievement.