Which of the Following Is a Criticism of the TQM

question 7

Multiple Choice

Which of the following is a criticism of the TQM approach?

• A) It is incompatible with more radical approaches such as business process re-engineering.
• B) It focuses too much on external failure costs.
• C) It results in higher costs of internal failure.
• D) It results in the loss of jobs.

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Definitions:

Disconfirmed

Disconfirmed means proven to be false or invalid, especially in the context of theories, hypotheses, or beliefs.

Confirmed

Verified or established as true or accurate.

Circumstances

The specific conditions or facts affecting a situation, event, or action that can influence its outcome or the behavior of individuals involved.

Construct Validity

The extent to which a test measures what it claims, or is purported, to be measuring.