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According to the text,poor planning is typically the cause for most unsuccessful CRM initiatives.
Variable Manufacturing Cost
Costs that fluctuate with the level of production output, such as raw materials and direct labor.
Fixed Manufacturing Cost
Overheads that do not change with the level of manufacturing output, including salaries of permanent staff and rent.
Annual Impact
The effect or influence that something has over the course of a year, often used in the context of financial, environmental, or social effects.
Net Operating Income
The total profit of a business after subtracting operating expenses but before deducting taxes and interest.
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