Your Top Sales Executive Leaves Your Company to Work for a Competitor.Fortunately,all

question 17

Multiple Choice

Your top sales executive leaves your company to work for a competitor.Fortunately,all of her notes regarding prior dealings with customers have been captured in a:​

• A)​Sales activity management system
• B)​Sales territory management system
• C)​Lead management system
• D)​Knowledge management system

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Definitions:

Agents of Socialization

Individuals, groups, and institutions that shape an individual's social development and norms through social interaction.

Institutions

Established and enduring patterns of social order that govern the behavior and expectations of individuals within a society.

Roles

The behaviors, obligations, and privileges attached to a social position or status within society.

Cultural Expectations

The societal norms or standards that dictate how individuals should behave within their culture.