The Dimensions of Quality That Are Important to Consumers Include

question 10

Multiple Choice

The dimensions of quality that are important to consumers include:

• A) versatility
• B) serviceability
• C) performance
• D) ease of use
• E) all of the choices

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Definitions:

Customer Payment

The transfer of funds from a customer to a business in exchange for goods or services rendered.

Total Price

The total amount of money that is required to purchase a product or service, including all taxes and fees.

Total Assets

Total assets are the aggregate of all assets owned by an individual or organization, reflecting the total resources available for use or investment.