Sony Wants to Build Long-Lasting Relationships by Focusingon What Satisfies

question 120

Multiple Choice

Sony wants to build long-lasting relationships by focusingon what satisfies and retains their customers.For example,Sony's Playstation Web site is designed to create a community of users who can join PlayStation Underground where they will "feel like they belong to a subculture of intense gamers." Sony evidently:

• A) is sales oriented
• B) has a standardization focus
• C) is ethnocentric
• D) has a customer-centric focus
• E) is product oriented

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Definitions:

Negative Symptoms

Symptoms of schizophrenia and other psychosis-related disorders that involve the absence or diminution of normal behaviors or emotions, such as social withdrawal or lack of motivation.

Positive Symptoms

In schizophrenia, hallucinations, delusions, and disorganization in thought and behavior.

Neuroleptics

A class of medication primarily used to manage psychosis, particularly in schizophrenia and bipolar disorder.

Akinesia

A condition marked by the inability to initiate movement, often found in patients with Parkinson’s disease.