At a Project's Completion, a Project Manager's Final Task Is

question 30

Multiple Choice

At a project's completion, a project manager's final task is to:

• A) write team member evaluations.
• B) finish administrative tasks.
• C) prepare a project evaluation.
• D) hold a formal project closure meeting with the sponsor and stakeholders.
• E) prepare a project closure document, and send this to the sponsor and stakeholders after the project closure meeting.

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Definitions:

Vouchers

Certificates or coupons that can be exchanged for goods, services, or discounts, often used as promotional tools or incentives.

Service Recovery

This refers to the actions and strategies a company employs after a service failure to correct the problem and restore customer satisfaction.

Irate Customer

A customer who is extremely angry or frustrated with a service or product, often requiring special attention or strategies to resolve their issues.

Procedural Fairness

The fairness of the processes that lead to outcomes, ensuring that decisions are made consistently and transparently.