Jordana Is a Travel Agent

question 23

Multiple Choice

Jordana is a travel agent.Whenever she sells an expensive vacation package,she encourages the customer to buy travel insurance,which provides reimbursement in case of trip cancellation due to illness or another emergency.Jordana is trying to reduce her customers' __________ risk.

• A) psychological
• B) financial
• C) performance
• D) social
• E) physiological

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Definitions:

Organization's Culture

Refers to the shared values, beliefs, and the set of practices that characterize an organization and shape its employees' behavior.

Acts Role Models

embodies exhibiting behaviors or actions that serve as a positive example for others to emulate.

Legitimate Power

A form of authority where power is granted through an organizational structure or societal norms.

Elected Member

An individual chosen by voters to represent them in a governmental or organizational role.