One Way Traditional Retailers Have Maintained Customers in the Face

question 62

Multiple Choice

One way traditional retailers have maintained customers in the face of increasing competition from online sellers and other direct markers is to place more emphasis on providing ________ utility.

• A) psychographic
• B) place
• C) service
• D) form

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Definitions:

Sales Call

A communication or visit made by a salesperson or representative to a potential buyer for the purpose of promoting, selling products, or services.

Professional Presence

The projection of confidence, competency, and credibility in workplace behavior and appearance.

Apparel

Clothing, considered collectively, especially as items worn on the body.

Professional Presence

The projection of confidence, competence, and credibility in a business or professional setting.