The Internet Allows Firms to Listen to Customers' Wants, Track

question 76

True/False

The Internet allows firms to listen to customers' wants, track their purchases, provide them with better service, and give them more access to information.

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Definitions:

Mikhail Gorbachev

A former Soviet statesman who served as the last leader of the Soviet Union, known for his policies of glasnost (openness) and perestroika (restructuring) which led to the end of the Cold War.

Soviet Union

A socialist state that existed from 1922 to 1991, consisting of multiple republics, and was a major global power, eventually disbanding and leading to the rise of independent nations, including Russia.

Second Gilded Age

A term used to describe a period of extreme wealth and economic inequality in the United States, reminiscent of the Gilded Age of the late 19th century but occurring in the late 20th and early 21st centuries.

Organized Labor

Refers to labor unions and their activities, which aim to improve the working conditions, wages, and rights of workers.