Click Computers Has Established a Website Where Its Customers Can

question 163

True/False

Click Computers has established a website where its customers can get the latest information about the company's products, offer suggestions about improving products and service, and contact technical support via e-mail. The company has even added a chat function that allows customers to communicate with representatives. Click's approach indicates that it is trying to utilize relationship marketing.

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Definitions:

Cricoid Cartilage

A ring-like structure located at the top of the trachea below the thyroid cartilage, providing support and structure to the airway.

Arytenoid Cartilage

A pair of small three-sided pyramids found in the larynx that play a key role in vocal cord movement and voice production.

Anterior Lobe

The front part of an organ or gland that often has distinct physiological functions.

Left Lung

One of the two lungs in the human body, smaller than the right lung and divided into two lobes.