In Trust-Based Relationship Selling, _____

question 24

Multiple Choice

In trust-based relationship selling, _____.

• A) the primary focus is on the salesperson
• B) the nature of communication is one-way, from the salesperson to the customer
• C) the customer-salesperson relationship is temporary
• D) the salesperson is actively involved in a customer's decision-making process
• E) the salesperson does little or no postsale follow-up with the customer

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