Which of the Following Is True of Sales Dialogue

question 85

Multiple Choice

Which of the following is true of sales dialogue?

• A) The purpose of sales dialogues is to determine the best training method that meets the needs of salespeople .
• B) It is an essential part of transaction-focused traditional selling .
• C) The purpose of sales dialogue is to negotiate a business deal and earn a commitment from the customer.
• D) The business conversations that constitute sales dialogue are salesperson-focused.
• E) It emphasizes generating sales revenue over building customer relationships.

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Definitions:

Evolutionary Theory

A scientific theory explaining the process by which species undergo genetic changes over generations, leading to diversity of life.

Evolutionary Perspective

A theoretical approach that explains psychological traits as adaptations that have evolved to solve recurrent problems in human ancestral environments.

Triangular Theory

A theory, often related to love, that proposes three components (intimacy, passion, and commitment) are necessary for complete love.

Social Exchange Theory

A theory which maintains that people provide help to someone else when the benefits of helping and the costs of not helping outweigh the potential costs of helping and the benefits of not helping.