Knowledge of a Product's Features Is Sufficient for a Salesperson

question 85

True/False

Knowledge of a product's features is sufficient for a salesperson to describe the product to a customer.

Comprehend the impact of lifestyle factors such as drug and alcohol use on the risk of contracting STIs.

Understand the psychological and physiological responses to stress and stressors.

Identify the factors influencing the likelihood of smoking initiation and addiction.

Recognize the relationship between daily hassles and major life stressors in affecting health.

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Definitions:

Organizational Citizenship Behavior

Voluntary actions and behaviors displayed by employees that are not part of their formal job requirements but contribute positively to the organization's atmosphere and function.

Discretionary

involves having the power or right to make decisions or act based on one's own judgment and choices.

Voluntary Behavior

Actions undertaken by an individual out of free will, without external compulsion or coercion.

Stressors

Elements or conditions in one's environment that cause stress, affecting an individual's physical and psychological well-being.