Which of the Following Is a Difference Between Open-End Questions

question 16

Multiple Choice

Which of the following is a difference between open-end questions and closed-end questions?

• A) Open-end questions limit a customer's response to one or two words, whereas closed-end questions allow a customer to respond freely.
• B) Open-end questions are also known as dichotomous questions, whereas closed-end questions are also known as multiple-choice questions.
• C) Closed-end questions deliver richer and more expansive information than open-end questions.
• D) Open-end questions are directive forms of questioning, whereas closed-end questions are nondirective forms of questioning.
• E) Open-end questions are best used for discovery and exploration, whereas closed-end questions are best used for clarification and confirmation.

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Definitions:

Process Control

The practice of maintaining and controlling the variables within a production or manufacturing process to ensure the output meets a desired quality or standard.

S Chart

A statistical control chart used for monitoring the variability of a process based on sample standard deviations.

R Chart

A type of control chart used in statistical process control to monitor the range of variability within a process.

Informative

Providing useful or significant information or data about a subject or topic.