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While Promoting His Company's Sales Force Automation Software, James, a Salesperson

question 31

Multiple Choice

While promoting his company's sales force automation software, James, a salesperson at Bossworks, claims that using the software is like having a secretary that will work for free. In this scenario, James uses a(n) _____ to explain the software.


Definitions:

Informational Power

Power derived from possessing knowledge or information that is needed or wanted by others.

Formal Access

Formal access refers to the official or authorized permission to obtain or use information, resources, or locations.

Unethical Behavior

Actions that go against moral principles or professional standards, often causing harm or conflict.

Personal Integrity

The quality of being honest and having strong moral principles, which guides individuals to act ethically and consistently with their values.

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