While Preparing to Handle Objections from Buyers, Salespeople Should Remember

question 29

Multiple Choice

While preparing to handle objections from buyers, salespeople should remember that:

• A) they should be treated as questions.
• B) they are not a normal part of the sales process.
• C) they usually reflect a rejection of a product.
• D) they indicate that a buyer is not fully involved in the buying process.
• E) they occur solely because of errors in a sales presentation.

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Definitions:

Allowance for Doubtful Accounts

A contra asset account used to estimate the portion of a company's accounts receivable that may not be collectible.

Retail Company

A business entity that sells goods directly to consumers, typically through various channels such as physical stores or online platforms.

Finished Goods

Products that have completed the manufacturing process and are ready for sale to customers.

Work in Process

Inventory that includes goods in production but not yet completed, a stage between raw materials and finished goods.