Which of the Following Is True of Sales Resistance

question 42

Multiple Choice

Which of the following is true of sales resistance?

• A) It refers to the external factors that prevent a prospect from purchasing a product.
• B) It must be viewed as an opportunity to sell.
• C) It is the unfavorable reaction of a salesperson to a prospect's conduct.
• D) It is an emotional state brought on through miscommunication.
• E) It can be shown by both a prospect and a salesperson.

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Definitions:

Type A Behaviors

Personality traits characterized by high levels of competitiveness, self-imposed stress, impatience, and aggression, often associated with a higher risk of heart disease.

Mindfulness Meditation

A practice of focusing one's attention on the present moment, often as a way to reduce stress and enhance well-being.

Physiological Arousal

The body's response to stimuli, resulting in physical changes like increased heart rate, muscle tension, and alertness.

Secondary Control

An effort to accept reality by changing your own attitudes, goals, or emotions; a "learn to live with it" philosophy.