Which of the Following Types of Questions Are Used by Salespeople

question 57

Multiple Choice

Which of the following types of questions are used by salespeople to probe for descriptive information?

• A) Closed-end questions
• B) Multiple-choice questions
• C) Open-end questions
• D) Directive questions
• E) Dichotomous questions

Understand the principles of internal control systems.

Identify the methods of controlling cash receipts and disbursements.

Learn about the safeguards for physical and intangible assets.

Know the roles and responsibilities in a company's financial operations.

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Definitions:

Displacement

A psychological defense mechanism where an individual shifts emotions from one object or idea to another, often less threatening, target.

Projection

A defense mechanism where an individual ascribes their own unwanted thoughts, feelings, or motives to another person.

Classical Conditioning

A learning process that occurs through associations between an environmental stimulus and a naturally occurring stimulus.

Pavlov's Dogs

An experiment by Ivan Pavlov demonstrating classical conditioning through the use of dogs, bells, and food, showing how associative learning works.