Salesforce

question 38

Multiple Choice

Salesforce.com, Microsoft Dynamics, and SalesLogix are examples of _____.

• A) territory analysis and account classification tools
• B) mobile salesperson customer relationship management solutions
• C) internal sales partnerships
• D) d eal analytics
• E) high-tech sales support offices

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Definitions:

Sales Returns & Allowances

Reductions in sales revenue for products returned by customers or allowances given for damaged goods.

Merchandise Inventory

Goods that a company holds for the purpose of selling to customers in the ordinary course of business.

Periodic Inventory Method

An inventory accounting system where updates are made periodically, often leading to adjustments at the end of an accounting period.

Freight Charges

Freight Charges are the costs associated with transporting goods from one place to another, typically paid by the buyer or seller depending on the delivery terms.