_____ Is Likely to Enhance Customer Value

question 38

Multiple Choice

_____ is likely to enhance customer value.

• A) Using cold canvassing for customer prospecting
• B) Recommending customers for awards or news stories
• C) Asking customers to refer them to other buyers
• D) Applying the practices of traditional selling
• E) Minimizing critical encounters with customers

---

Definitions:

Metacarpophalangeal Joint

Joints located between the metacarpal bones of the hand and the proximal phalanges of the fingers, allowing for flexion and extension movements.

Radiocarpal Joint

The joint formed between the radius bone of the forearm and the proximal set of carpal bones, allowing for wrist movement.

Atlantoaxial Joint

A pivotal joint located between the first two cervical vertebrae, the atlas and axis, allowing for the rotation of the head.

Metatarsophalangeal Joint

The joint located between the metatarsal bones of the foot and the proximal bones (phalanges) of the toes, important for foot movement.