Which of the Following Provides Salespeople with an Opportunity to Consider

question 51

Multiple Choice

Which of the following provides salespeople with an opportunity to consider revisions or modifications in their sales plans?

• A) Incorporation of technology in sales process
• B) Establishment of customer relationship through rigorous follow-up
• C) Frequent comparisons of actual performance with periodic checkpoints
• D) Classification of accounts on the basis of sales potential
• E) Analysis of customers' needs and interests

Identify and explain the doctrine of strict liability in product safety.

Describe the legal protections for consumers against unsolicited merchandise and fraudulent misrepresentations.

Understand consumers' rights and obligations under credit protection laws, including the "Cooling-Off" Rule and the Truth-in-Lending Act.

Know the requirements for strict product liability and consumer protections against defective or dangerous products.