One Technique That Improves Business Writing Is the Use of Empathy

question 87

Multiple Choice

One technique that improves business writing is the use of empathy. Empathy refers to

• A)using inclusive language to eliminate bias.
• B)putting yourself in the receiver's shoes to adapt the message to the receiver's needs.
• C)appealing to the audience by using a sender focus.
• D)formatting documents to meet business standards.

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Definitions:

Monetary Neutrality

The idea that changes in the money supply only affect nominal variables and have no long-term impact on real variables like output or employment.

Real Variables

Economic variables that have been adjusted for changes in price levels, reflecting the actual purchasing power.

Nominal Variables

Variables measured in monetary terms without adjusting for inflation, reflecting current prices.

Hyperinflations

Extremely high and typically accelerating inflation rates, drastically eroding the real value of the local currency.