Joaquin Will Use the Three-Step Writing Plan for His Claim

question 99

Multiple Choice

Joaquin will use the three-step writing plan for his claim message. In the body of the message, Joaquin will

• A)assume the company understands his request without explanation.
• B)use emotional language to show how upset he is about the situation.
• C)assume the company purposely tries to cheat its customers.
• D)identify enclosed copies of all pertinent documents.

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Definitions:

Vital Signs

Key indicators of a person's health status, including temperature, pulse, respiration rate, and blood pressure.

Recovery Room

A specialized area in a hospital where patients are monitored and cared for immediately following surgery, until they regain consciousness.

Measuring

The act of quantitatively determining the size, amount, or degree of something, usually through the use of tools or instruments.

Imbalanced Body Temperature

A condition where the body's temperature deviates from its normal range, affecting metabolic processes.