Which of the Following Sentences Is an Example of Sensitive

question 56

Multiple Choice

Which of the following sentences is an example of sensitive language in an adjustment letter?

• A)If you had followed the directions, you would have been able to use the product successfully.
• B)We can guarantee that this mistake will not occur again.
• C)Our goal is to earn your confidence with quality products and excellent service.
• D)We regret the trouble you had because of our error.

---

Definitions:

Psychoanalytic

Pertaining to a psychological theory and therapy method that focuses on unconscious processes as they are manifested in a person's behavior.

Woolly Mammoth

An extinct species of large mammals closely related to modern elephants, known for their long, curved tusks and shaggy hair.

Childhood Wishes

Deep-seated desires or hopes formed during childhood, often shaping an individual's motivations and behaviors.

Exhaustion Theory

A concept in psychology that suggests individuals have a finite amount of mental resources, and once exhausted, their ability to cope with stress diminishes, leading to burnout.