Which Statement Best Demonstrates the Use of Positive Wording

question 64

Multiple Choice

Which statement best demonstrates the use of positive wording?

• A)Your request for an extended warranty has been rejected because we cannot find replacement parts for your specific product.
• B)Unfortunately, we are unable to extend the warranty.
• C)Although the warranty will not be extended, we are happy to replace your item with a similar product at no charge.
• D)We regret to inform you that your request for an extended warranty has been denied.

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Definitions:

Parental Investment Theory

The idea that a species’ mating patterns depend on what each sex has to invest—in the way of time, energy, and survival risk—to produce and nurture offspring.

Evolutionary Explanations

Theories or hypotheses that use the principles of evolution to explain the development of physical traits, behaviors, or phenomena over time.

Empirically Supported

Validated through observation or experience rather than theory or pure logic.

Physical Characteristics

Refer to the observable bodily traits of an individual, such as height, eye color, muscle composition, and facial features.