In Announcing Negative News to Employees, Where Should You Place

question 37

Multiple Choice

In announcing negative news to employees, where should you place an alternative, when one exists?

• A)The opening
• B)The body
• C)The closing
• D)You should never provide an alternative in a bad-news message.

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Definitions:

Product Warranty Expense

Costs associated with repairing or replacing defective products under warranty.

Replacement Warranty

A guarantee provided to a purchaser of a product that a defective item will be replaced within a specified period of time.

Unfunded Pension Liability

A pension obligation for which sufficient assets have not been set aside, representing a potential future liability for the employer.

Current Liability

A company's debts or obligations that are due to be paid within one year or within the normal operating cycle.