Which of the Following Is the Best Advice to Follow

question 5

Multiple Choice

Which of the following is the best advice to follow when receiving telephone calls for others?

• A)Identify your colleague's whereabouts if you are answering his or her phone.
• B)Guarantee the caller that your colleague will return the call within a few hours.
• C)Verify telephone numbers and spelling of names when taking messages.
• D)Find your coworker immediately and report that he or she has an incoming call.

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Definitions:

Psoas Minor

A slender muscle of the human body, located anterior to the psoas major muscle, that plays a role in flexing the lumbar region of the vertebral column.

Trapezius

A large, triangular muscle extending over the back of the neck and shoulders, involved in moving, rotating, and stabilizing the scapula and extending the neck.

Scapula

A flat, triangular bone located in the upper back, commonly known as the shoulder blade, that connects the humerus with the clavicle.

Latissimus Dorsi

A large, flat muscle on the back that helps in movement of the shoulders, stabilizes the spine, and assists in breathing.