Write an Improved Opening Sentence  to the Following  Adjustment Letter

question 137

Essay

Write an improved opening sentence  to the following  adjustment letter responding to a claim.
We are extremely saddened to learn of the unfortunate failure of your TravelerXtra smartphone, and we apologize for any inconvenience it has caused you. Although company policy typically prevents us from offering a total replacement at no cost to you for defective products, we'll make an exception in your case. Therefore, we have enclosed a voucher for a new TravelerXtra smartphone that you can take to our store nearest you.

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Definitions:

Norepinephrine

A neurotransmitter and hormone involved in arousal, as well as in learning and mood regulation.

Intestinal Activity

The physical and chemical processes that occur within the intestines to digest food and absorb nutrients, including peristalsis, secretion, and absorption.

Heart Rate

The number of heartbeats per unit of time, typically expressed as beats per minute (BPM), indicating the heart's activity level and overall cardiovascular health.

Neurotransmitters

Chemical messengers that transmit signals across a chemical synapse, from one neuron (nerve cell) to another 'target' neuron, muscle cell, or gland cell.