Rebecca Completed Work on a Computer and Is Verifying the Functionality

question 15

Multiple Choice

Rebecca completed work on a computer and is verifying the functionality of the system when she finds a new problem. This problem is not urgent and can be easily fixed. The policy at Rebecca's company is that all problems need to be reported and given a priority code before they can be assigned to someone.
What should Rebecca do about this new problem?

• A) Report the new problem.
• B) Troubleshoot the new problem.
• C) Ignore the new problem.
• D) Determine whether fixing the first problem caused the second problem.

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Definitions:

Divergent Thinking

A way of solving problems characterized by creative and non-linear approaches, often leading to multiple possible solutions.

Abstract Thinking

The ability to think about objects, principles, and ideas that are not physically present; involves higher-order reasoning and complex thought processes.

Convergent Thinking

A cognitive process in which a person attempts to find a single, correct solution to a problem.

Minority Characteristics

Features or attributes that distinguish minority groups from the majority, often relating to race, ethnicity, culture, or social status.