Which Is the Most Effective Statement in a Letter to a Customer

question 96

Multiple Choice

Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid?

• A)We cannot ship your order until we receive your payment.
• B)Your order will be canceled unless we receive your payment right away.
• C)As soon as we receive your payment,we'll ship your order.
• D)When are you going to submit payment?

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Definitions:

Type B Personality

A personality typology characterized by a relaxed, patient, and easy-going nature, contrasted with Type A behavior.

Competitive

Being inclined to compete or striving to win or be more successful than others.

Psychophysiological Disorders

Physical illnesses that are thought to be caused or exacerbated by mental factors such as stress and anxiety.

Social Conditions

Refers to the societal factors and circumstances that influence individuals' lifestyles, behaviors, and attitudes.