Patrick Is Working on a Computer That Is Having Wireless

question 10

Multiple Choice

Patrick is working on a computer that is having wireless network connection issues. Patrick decides that he needs to take the laptop with him to repair it and then return it to the user. While Patrick is replacing the wireless network card, he receives a phone call from the user. The user wants to know where the laptop is because he is leaving on a business trip that day and needs the computer. ​
What should Patrick have done to avoid this situation?

• A) Provided proper documentation on the service provided.
• B) Actively listened to the user.
• C) Offered the user different repair options.
• D) Not been distracted by text messages while working on the computer.

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Definitions:

Capital Lease

A lease agreement that is treated like an asset purchase for accounting purposes because it meets certain criteria, leading to the lessee recognizing the leased asset on their balance sheet.

Operating Lease

A lease agreement allowing the use of an asset without transferring the risks and rewards of ownership, typically used for shorter-term leases or assets that are rapidly updated or replaced.

Sales-Type Lease

A lease agreement where the lessor recognizes profit or loss through the sale of an asset under lease as if it were a normal sale.

Residual Value

The estimated amount that an asset will be worth at the end of its useful life.