When a Client Loses Confidence in a Firm, the Client

question 34

Multiple Choice

When a client loses confidence in a firm, the client may ______________________. ​

• A)take his or her business elsewhere, having a short-term negative effect on the firm
• B)take his or her business elsewhere, having a long-term negative effect on the firm
• C)send more of his or her business to the firm
• D)a and b
• E)all of the above

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Definitions:

Cost Control Measures

Strategies and actions implemented by a business to monitor, manage, and minimize expenses to increase profitability.

Improve Control

Enhancing the mechanisms or strategies used to guide or manage operations, activities, or systems towards achieving desired objectives.

Technological Advancements

The introduction of new technologies or the improvement of existing technologies to enhance capabilities and efficiency.

Recruiting Quality Employees

The process of attracting and selecting individuals with the necessary skills and attributes to fulfill job roles effectively within an organization.