Examlex
No information system generates any return on the investment unless managers change their decision behavior for the better.
Relationship Selling
Relationship selling is a sales approach that focuses on creating and maintaining long-term relationships with customers rather than just focusing on immediate sales.
Follow-up
The act of continuing communication or action with a prospect or customer after an initial interaction or sale.
Prospecting
The process of identifying potential customers.
Customer Satisfaction
A measure of how products or services meet or surpass customer expectations.
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