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No Information System Generates Any Return on the Investment Unless

question 1

True/False

No information system generates any return on the investment unless managers change their decision behavior for the better.


Definitions:

Relationship Selling

Relationship selling is a sales approach that focuses on creating and maintaining long-term relationships with customers rather than just focusing on immediate sales.

Follow-up

The act of continuing communication or action with a prospect or customer after an initial interaction or sale.

Prospecting

The process of identifying potential customers.

Customer Satisfaction

A measure of how products or services meet or surpass customer expectations.

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