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With the Personal and Targeted Nature of Customer Relationship Management,consumers

question 49

True/False

With the personal and targeted nature of customer relationship management,consumers spend more time making purchase decisions.


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Abstract

A brief summary of a research paper, article, thesis, or any in-depth analysis, outlining the key points and findings.

Concrete

Refers to objects or concepts that are tangible and can be perceived directly through the senses, as opposed to abstract ideas which are theoretical and not physically existent.

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