Effective Listeners Use Critical Thinking Skills To

question 20

Multiple Choice

Effective listeners use critical thinking skills to:

• A) judge the speaker
• B) identify facts and ideas and the relationships between them
• C) be physically prepared
• D) all of these choices

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Definitions:

Amount in Controversy

The monetary value of the claim or dispute that is at stake in a legal proceeding.

Conciliation

An alternative dispute resolution process where a neutral third party helps the disputing parties reach a voluntary, negotiated resolution.

Nonbinding

An agreement or contract that does not legally oblige the parties to comply with its terms.

Informal Process

A procedure or method that is not formalized or structured by official rules, often used in resolving disputes or making decisions.