True Empowerment Means That Employees Can Bend the Rules to Do

question 6

True/False

True empowerment means that employees can bend the rules to do whatever they have to do (within legal bounds) to take care of the customer.

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Definitions:

Situational Poverty

A lack of resources due to a particular set of events, such as a death, chronic illness, or divorce.

Immediate Crisis

A sudden, urgent situation that requires prompt action to prevent or mitigate harm or disaster.

Poverty Level

A set income threshold below which individuals or families are considered to be lacking the financial resources to meet basic living expenses.

Federal Government

The national government of a federated state, which holds the authority to enact and enforce laws applicable to the entire country.