Research Has Shown That Consumers Who ____ Are More Likely

question 94

Multiple Choice

Research has shown that consumers who ____ are more likely to evaluate both the stores and the salesperson positively.

• A) are touched by a salesperson
• B) encounter many choices
• C) immediately interact with a salesperson
• D) have little or no interaction with a salesperson
• E) encounter fewer choices

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Definitions:

Defense Mechanism

Mental tactics employed by people to deal with real-life situations and preserve their sense of self.

Regression

A return to earlier stages of development in behavior, thought, or emotional functioning, often as a response to stress or trauma.

Juvenile Behavior

Actions or conduct typical of younger individuals or adolescents, often characterized by immaturity or inexperience.

Defense Mechanism

Psychological strategies brought into play by the unconscious mind to protect itself against anxiety by denying or distorting reality.