The Baldrige National Quality Program Was Established by the Congress

question 40

Multiple Choice

The Baldrige National Quality Program was established by the Congress to encourage American firms to:

• A)get a SWOT analysis done for their organization which, though high priced, held high value.
• B)implement advanced computer-aided engineering to improve technological standards.
• C)improve the quality of their products so that they could provide greater customer satisfaction.
• D)focus on quality improvement in order to improve their global competitiveness.

---

Definitions:

Multicultural Therapy

A therapeutic approach that considers and respects the cultural backgrounds and diversity of clients.

Cognitive-Behavioral Therapy

A form of psychotherapy that treats problems and boosts happiness by modifying dysfunctional emotions, behaviors, and thoughts.

Insurance Carriers

Companies that provide insurance policies to individuals or entities, covering various risks such as health, life, and property.

No Reimbursement

The absence of financial compensation or payback for expenses incurred, commonly related to healthcare costs not covered by insurance or other forms of compensation.