Organization B Is Attempting to Foster Proactive Change Within the Organization

question 5

Multiple Choice

Organization B is attempting to foster proactive change within the organization. In order to do so, it is implementing some new programs to train employees to be more in tune with customer needs, allowing the employees to find the right solution to issues and problems by doing it right the first time. Organization B is also implementing systems that will hopefully help its processes and services to constantly improve. What is Organization B implementing?

• A) Six Sigma
• B) continuous improvement
• C) reengineering
• D) best quality management

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Definitions:

365-Day Year

A calendar assumption that treats each year as having 365 days for calculating interests or other daily based computations.

Leap Years

Years in which an extra day is added to the calendar (February 29) to keep the calendar year synchronized with the astronomical year.

Interest Computation

The process of calculating the amount of interest earned or paid over a certain period, considering the principal amount, interest rate, and time.

Maturity Value

The amount payable to the holder of a financial instrument at the date when the instrument becomes due and payable, including principal and any applicable interest.